Terms & Conditions

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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
TERMS OF WEBSITE USE

This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.proofright.co.uk (our site), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site. We recommend that you print a copy of this for future reference.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms of use, you must not use our site.

OTHER APPLICABLE TERMS

These terms of use refer to the following additional terms, which also apply to your use of our site:
• Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

INFORMATION ABOUT US

www.proofright.co.uk is a site operated by Proof Right. We are registered in England and Wales and have our offices at Blackthorn House, Birmingham.

CHANGES TO THESE TERMS

We may revise these terms of use at any time by amending this page.
Please check this page from time to time to take notice of any changes we made, as they are binding on you.

CHANGES TO OUR SITE

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.

ACCESSING OUR SITE

Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

YOUR ACCOUNT AND PASSWORD

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@proofright.co.uk.

INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

NO RELIANCE ON INFORMATION

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

LIMITATION OF OUR LIABILITY

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
  • If you are a business user, please note that in particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and conditions of supply.

UPLOADING CONTENT TO OUR SITE

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.
You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
The views expressed by other users on our site do not represent our views or values.

VIRUSES

We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
If you wish to make any use of content on our site other than that set out above, please contact info@proofright.co.uk.

THIRD PARTY LINKS AND RESOURCES IN OUR SITE

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.

CONDITIONS OF SALE

1. Modification

We reserve the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement. Proof Right has complete discretion to modify or remove any part of this site without warning or liability arising from such action.

By purchasing services from Proof Right you agree to the terms and conditions set forth by this agreement.

2. Limited Warranty

Proof Right aims to reduce the number of errors present in your text document. It is unlikely that it will be possible for us to remove all the errors that may be present in your final document. Our editors are human and, as such, are capable of making human errors. By ordering Proof Right’s services you acknowledge that proofreading is a subjective undertaking and our staff are capable of forming and missing errors.

You accept full responsibility for the use of any version of your proofread document for any purpose (e.g. publishing, submitting, printing etc.). This includes, but is not limited to, any financial, brand and other consequences of those errors.

3. Limitation of Liability

Proof Right will under no circumstance be liable for indirect, special, or consequential damages including any loss of business, revenue, customers, or data in relation to your use of the Website or any material returned by us. Nothing within this Agreement will operate to exclude any liability for death or personal injury arising as a result of the negligence of Proof Right, its staff or agents.

If you are dissatisfied with any Proof Right material, or with any of our terms and conditions, your sole solution is to discontinue using our services. In some circumstances, refunds or partial refunds may be offered but this is at our discretion.

4. Academic Liability

Proof Right acknowledges that academic evaluation of work depends on considerations beyond our control. We cannot be held legally or otherwise responsible for disappointing and/or unsatisfactory outcomes of any factor, including the negligence of editors, staff, or claims of such negligence.

5. Use of the term ‘guarantee’ or ‘guaranteed’

Use of the term ‘guarantee’ or ‘guaranteed’ on this website or in communications with Proof Right refers to our assurances to deliver certain standards of service based on our own internal evaluations. Our ‘guarantee’, should we decide that we have failed to meet these standards, may be the sum of a partial or full refund at our discretion of the original amount paid by the client to engage the service. Not under any circumstances will the refund of monies be in excess of the original fee paid for the service. Refunds and partial refunds are entirely at our discretion.

6. Plagiarism and Copyright Infringement

You must acknowledge that it is your sole responsibility to ensure that your work does not breach anti-plagiarism or copyright guidelines.

7. Purchases/Payments

Payment is to be received in full before any work will commence. Your completed work will be returned to you electronically via e-mail; no hard copies will be posted to you. It is your responsibility to ensure that you provide correct contact details so that we can return your work.

8. Order completion times/delivery times of service

We reserve the right to extend order turnaround deadlines if the editor believes that the document in question requires ‘above average’ amendments which will require greater time to complete.

In ordering this service you acknowledge that, in rare instances, an order may be delivered later than the scheduled delivery time (also listed as the “return time” or “turnaround time”). In such circumstances, we may offer partial or full refunds but we accept no responsibility for any damages or losses incurred due to a late delivery of your order. We accept no liability for failure to deliver as estimated but may offer partial or full refunds in such instances at our discretion.

Whilst we fully endeavour to meet our stated turnaround times, in some instances this will not be achieved due to various possible factors such as technical failures or personal issues on the part of the working editor. In such instances we may offer partial or full refunds at our discretion, which represents our ‘guarantee’. We accept no liability for failure to deliver as estimated.

9. Documents may be used for training purposes

We may use your document for training new editors. If you do not wish for your document to be used for training purposes at any point, please specify when placing your order.

10. Refunds

Refunds and partial refunds in certain circumstances may be offered at our discretion.

If you are not entirely satisfied with good reason, contact info@proofright.co.uk and refunds, or partial refunds, may be given when a reasonable reason for disappointment is cited.

We reserve the right to be given an opportunity to address any issues you have raised first before refunds will be given if we see fit.

APPLICABLE LAW

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

CONTACT US

To contact us, please email info@proofright.co.uk.

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